By accessing or using Mailazy's services, you agree to be bound by these Terms of Use. Please read them carefully.
1. General Rules
To use the service you must: be at least eighteen years old; provide accurate contact and billing information; agree to all applicable policies including this agreement and our Privacy Policy and Anti-Spam Policy.
2. Payment Terms
Payment is required for the provision of the service. Monthly billing applies and pricing is adjustable at any time. Mailazy will give reasonable notice of pricing changes for active subscriptions.
3. Delivery and Filtering
Mailazy makes reasonable efforts to deliver every email but does not guarantee delivery to any specific inbox. Users should employ additional security and authentication measures (SPF, DKIM, DMARC) beyond the filtering provided by Mailazy.
4. Communications from Mailazy
Mailazy may occasionally contact users via email about account or service matters, including security notices, service updates, and billing.
5. Accounts, Passwords and Security
You must maintain password security and are responsible for all activity under your account. Notify us immediately of any unauthorized use of your account or any breach of security at connect@mailazy.com.
6. Appropriate Communication Practices
Only transactional or permission-based emails are permitted. Senders must have permission-based subscriptions or legitimate legal grounds for contacting recipients.
It is absolutely not acceptable nor allowable to send transactional emails to recipients whose data was purchased, rented, or otherwise acquired from a third party.
7. Appropriate Content
Content must comply with the CAN-SPAM Act and other applicable anti-spam regulations. High-risk categories — including but not limited to financial services, illegal goods, gambling, and cryptocurrency — are prohibited or restricted. See our Anti-Spam Policy for the full list.
8. Confidential Information
Both parties agree to protect confidential information disclosed during the use of the service with reasonable care, and limit disclosure to employees and contractors who need to know.
9. Routing Data
Mailazy may view and use message routing data for business purposes, including aggregate disclosure to third parties for analytics or operational reporting.
10. Multiple Account Abuse
Creating multiple accounts as a single natural person is forbidden. We reserve the right to suspend or terminate duplicate accounts.
11. Limitation of Liability
To the maximum extent permitted by law, Mailazy disclaims liability for indirect, incidental, special, consequential, or punitive damages. We disclaim liability for force majeure events including but not limited to natural disasters and acts of governmental authority.
12. Suspension of Services
Services may be suspended at our discretion for suspected violations of these terms, non-cooperation with our requests, attacks originating from your account, legal requirements, or to protect our network.
13. Termination of Service
We reserve the right to terminate your account at any time, with or without cause, on reasonable notice except in cases of material breach.
14. Refunds
No refunds are required under standard terms. Refunds may be issued in exceptional cases, at our discretion, up to a maximum of 15 days after the relevant transaction.
15. Account Disputes
Users are responsible for resolving disputes directly. Mailazy may suspend accounts pending resolution where the dispute relates to ownership or authorized use.
16. Modifications
We may modify or terminate our services at any time, for any reason, and without notice except as required by law.
17. Disclaimer
Mailazy is not responsible for unauthorized access to your account unless such access was caused by our own security failures.
18. Intellectual Property
Mailazy owns all rights, title, and interest in and to the service, including all related software, branding, and documentation. You may not modify or create derivative works.
19. Privacy
See our Privacy Policy for details on personal data collection and protection.
20. Changes to Terms
Changes to these terms are effective immediately upon posting on this page. Continued use of the service after changes constitutes acceptance.
21. Miscellaneous Provisions
These terms begin when you become a client of Mailazy and continue until terminated by either party.
Contact
Questions about these Terms? Contact us at support@mailazy.com.